About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping (free shipping over $60) to most countries such as the United States, Canada, and Australia.
Delivery time = Process time ( order preparation )+ Shipping time.
Free Shipping:
• Cost: Free (free shipping over $60)
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries such as the United States, Canada, and Australia |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with breakage, wear or discoloration are not considered defective and cannot be returned. In this case, we will replace them at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1. What are the main types of wedding accessories?
There are various types of wedding jewelry products, including but not limited to the following categories:
Jewelry: such as wedding rings, necklaces, earrings, bracelets, bangles, etc., these accessories often have special symbolic meanings, such as love, commitment, and eternity.
Headwear and hair accessories: such as bridal headbands, hairpins, hair clips, crowns, etc., used to decorate the bride's hairstyle, adding elegance and romance.
Clothing accessories: such as the groom's tie, cufflinks, tie clips, as well as the bride's gloves, shawl, etc., used to match wedding attire and enhance the overall refinement of the look.
2. How to choose headwear based on wedding dress style?
When choosing a headwear, consideration should be given to its coordination with the wedding dress style:
Minimalist wedding dress: suitable for pairing with simple and exquisite headwear, such as pearl hair accessories or small crowns.
Big Tail Wedding Dress: Suitable for choosing a gorgeous and dignified crown headpiece to highlight the luxury of the wedding dress.
Lace or spun wedding dress: can be paired with floral headpieces or hair accessories with delicate beads to add romance and softness.
Chinese wedding dress: Traditional Chinese headwear such as phoenix crown and rosy ribbon or hairpin should be chosen to showcase the classical beauty of the bride.
3.What are the precautions for maintaining wedding accessories?
Avoid strong pulling: The metal parts in headwear are prone to deformation or breakage, so it is important to avoid strong pulling during use and storage.
Avoid contact with chemicals: jewels, pearls and other materials in the headwear are easy to be eroded by chemicals and become discolored or lose luster, so avoid contact with cosmetics, perfume and other chemicals.
Separate storage: Headwear should be stored separately in a dry and ventilated place, avoiding mixing with other accessories or items to prevent friction and damage.